FREQUENTLY ASKED QUESTIONS
How do we place orders?
Browse our products by clicking the Shop link in the menu and once you decide which product you want to order, simply choose its quantity and press the “Add to Cart” button. After you add the product(s) you want to purchase to the cart, follow the checkout process to successfully place your order.
How long will it take to get my package?
It takes us 8-10 working days for shipments.
How can I Track my order?
You can track your order by putting your order number in ‘Track Order’ option in the footer.
How do I checkout?
Once you add product(s) to the cart, open the cart by clicking the cart icon in the menu and press the checkout button which will take you to the checkout page. Enter required information i.e. Name, Contact, Shipping Address and Billing Address and then choose Shipping Method and Payment Method. Once you do these, simply click the Checkout button to finish the order placement process.
Minimum order that I placed ?
Minimum order coffee beans must be 5 kg
What payment methods do you support ?
Only Bank transfer option
How can you contact us ?
You can contact us through WhatsApp or email
How we protect Your Information?
We use appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure, manipulation or destruction of your personal information, username, password, transaction information and data stored on our website.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
